Frequently Asked Questions
Everything you need to know about our curated home collections and services.
What is your shipping policy for oversized furniture?
We offer specialized white-glove delivery for all oversized furniture items to ensure they arrive safely. Shipping rates are calculated at checkout based on your location and the item's dimensions.
Can I return a home decor item if it doesn't fit my space?
Yes, we accept returns on most items within 30 days of delivery, provided they are in original condition. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer trade discounts for interior designers?
Absolutely. We have a dedicated trade program for architects, designers, and developers. Please contact our support team with your credentials to apply for a trade account.
How can I track my order?
Once your order has shipped, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay installments.
Are your products covered by a warranty?
Many of our furniture pieces come with a manufacturer's warranty covering structural defects. Specific warranty periods vary by brand and product type; please check the product description for details.